M & D Team Solutions is committed to rapidly delivering innovative solutions while setting new standards of service and quality for its customers. Through close understanding of its customers' needs and with our specialised industry knowledge, M & D Team Solutions helps create solutions that generate competitive advantage and real business benefits.

We understand the need of business to be seen to be supported with clear and consistent pricing and a strong sense of focus on pre and post sales support and customer service.

Partners
Project Management
Consultancy
Site Audits
Walk in PC Clinic
Finance Services

Partners

M & D Team Solutions recognises that no single company may offer the best complete business application. To focus the expertise, we need to get results, we join forces, both globally and locally, with the 'best of breed' third parties, including:

• Systems Integrators
• Global Network Operators.
• Application developers.
• Hardware Vendors

The choice of partner is the customers. Where necessary, M & D Team Solutions can recommend appropriate candidates. However, our preferred method of collaborating is with partners we have agreements in place with and therefore back-to-back SLAs and a continuum of support.

Project Management

The complex nature of IT and convergence today means that implementation of new systems should be standardised and managed throughout the rollout or change process. M & D Team Solutions recognises this requirement and project manage our installations as standard. We believe the criticality of the services we provide determines the amount of support they should be given. That's why project management is not an optional extra in our portfolio; we provide this service of planning and close attention to all of our major installations.

Consultancy

M & D Team Solutions knows that it succeeds when its customers succeed, so the priority is to understand the role of communications and IT across the customers organisation, and to add value to their business through solutions that match leading-edge technology to their specific needs. M & D Team Solutions has a first-class team of technical experts, ranging from senior consultants to project managers, engineers and support analysts. This team offers a wealth of 'real world' skills built up over a number of years which we are pleased to offer to our customers on a consultancy basis. We can tell you simply, from experience, what will work and what won't. M & D Team Solutions is proud of the technical expertise we have to offer and we continually invest in our technical staff to ensure that we are working with and leveraging the latest IT technologies and providing not just a tactical, but a strategic input as well. M & D Team Solutions consultants are amongst the best in the country - well, that's what our customers tell us By interfacing with our customers organisations at different functional levels and across different departments we aim to understand your business, competitive environment and growth strategy. Allied to this we add our extensive experience in communications and propose solutions that are suitable for your organisation today with the functionality and ability to expand as your business grows. By supplying solutions that are tailored to your business you can focus your resources on your core business practice to ensure the growth and success laid down in your corporate strategy and growth plan thus delivering value to both your customer and shareholders and remaining competitive in your own business environment.

Items looked at under consultancy include:

• Resiliency
• Hosting
• Disaster Avoidance and Recovery
• System performance
• Security

Site Audits

Full system audits can help us determine your system usage, capacity and critical applications. From this we are able to map and analyse problem areas and infrastructure weaknesses that could cause disruption.

A disaster plan is a necessary part of any recovery operation and we have the skills and awareness to deliver a plan that is right for your business in this twenty-four hour always connected environment.

Be proactive and invest in a disaster recovery plan. It could be the best business decision you make this year

By analyzing traffic collected from the network, M & D Team Solutions engineers can examine the current network health and prescribe essential change methods to ensure the improvement of future traffic loads

Walk in PC Clinic

M & D Team Solutions runs a "Walk-In PC Clinic". What does this mean? Essentially, should you have a PC that is not covered by a current support contract and you are experiencing problems, you can visit our offices and our engineers will diagnose and fix your problem. This service is run as a "no fix, no fee" service. All you need to do is call the office number and arrange the time you wish to call in with the equipment.

Finance Services

M & D Team Solutions financing options allow you to reduce the total cost of ownership not just of hardware, but software licences too. Tax efficient financing releases funds for other projects or investments, whilst also overcoming the costs and difficulties associated with out of date product disposal. We'll help you to remain competitive, keep your cash flowing in the right direction and ensure that you avoid the technology trap. The key to M & D Team Solutions financial offerings is flexibility.